Helena Scale Services

By Helena Express LLC

Helena's only scale calibration and testing company.

Helena Scale Services provides the greater Helena area with accurate and precise scale calibration services. We are licensed by the State of Montana to place scales in service for commercial use.

We are the only licensed scale service company based in the Helena area. This means faster service and the best prices, guaranteed. Found a better price? We'll match any scale service company willing to send a technician to Helena.


Why should I have my scale calibrated?

If you sell a product by weight, your scales must be calibrated annually by law. However, it’s a good idea to do this every three to six months. When your scale goes out of calibration, it’s likely to under-weigh, meaning you could be giving away free product with every sale.

I bought a new scale, what do I need to do?

Before you start using a scale for commercial purposes (where the weight could change the price a customer pays), it must be placed in service by a state-registered scale service company. When we first purchased our own scales, we discovered there is no such agency in the Helena area, so we became one ourselves.

What kind of scale do I need?

If your scale is used to sell a product or service, it must be legal for trade. This means it needs an NTEP certificate. NTEP is a testing process that ensures your model of scale is reliable and trustworthy. Click here to check if your scale has an NTEP certificate.

You also need to make sure your scale has the capacity and resolution you need for what you’re weighing. For example, a postal scale for packages will not help you if you need to weigh cannabis by the gram. Your scale’s NTEP certificate will list the official capacity and resolution.

Do you test non-NTEP scales?

Yes, we can also test scales that are not legal for trade, or NTEP. That way you’ll have peace of mind that you’re using accurate measurements for your cooking, growing, shipping, etc. However, testing on this kind of scale is not officially recognized by the State of Montana so you won’t get any paperwork or a security seal on your scale.


Scale Calibration

Pricing is based on the scale’s capacity and sensitivity. Most scales are Class III, while laboratory balances and cannabis scales are usually Class I or II. We charge one price per scale for any combination of calibration, testing, sealing, and placing in service.

Up to 30 pounds, Class III
Up to 100 pounds, Class III
Up to 200 pounds, Class III
Up to 15 kilograms/30 pounds, Class I or II

Most scales are Class III. This includes retail scales, shipping scales, etc. Class II scales are more precise, and are often used for precisely weighing very lightweight items such as cannabis and pharmaceuticals. Class I scales are mostly found in laboratories.

These are our list prices. If you have several scales, set up automatic recurring visits, or both, you can get up to 50% off!

Every business is different, so we accept payment by invoice, card, check, cash, or Bitcoin.

Travel Fees

Travel fees are charged once per visit, regardless of how many scales you have. We may waive or discount the travel fee if you have several scales, or if we can visit other businesses in your area on the same trip.

Helena, East Helena, Montana City
Wolf Creek
Boulder and Townsend
Great Falls, Butte, and Three Forks

Scale Repair

Repair pricing varies. You'll either get a flat rate quote or pay an hourly rate of $75 or less, plus parts.

Contact Us

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